A Message about COVID-19 from StraightUp Solar
March 17, 2020
When I started StraightUp Solar in 2006 it was founded based on two core guiding principles, to take care of the people in our community and the planet we live on. We are in an unprecedented moment. As our community faces COVID-19, StraightUp Solar will use our CLEARE values to guide us: C-Community First, L- Lead, E- Educate, A- Advocate, R- Respect Each Other & the Environment, E – Excellence. We are following the advice of the Center for Disease Control and state and local authorities to take every step to care for our clients, our employees, and our community. Our priority is the safety of everyone involved.
We will continue to complete solar installations for our customers. If a customer would like to reschedule their installation, we will work with your schedule to postpone the project. Most of the work is completed outside of the home, with limited interaction between our crew and the customer. When client interaction is necessary on site, our installers will maintain the recommended distance from CDC to prevent infection. If any of our customers have any symptoms, we will request that we reschedule the installation to protect our employees.
We are adjusting our business practices to keep our clients and employees safe:
- Our installers will drive separately to installations to ensure social distancing
- Shifts for our installers will be staggered to limit interactions
- Handshakes with customers will not occur. Solar consultations, proposals and contract signings will be performed remotely by Project Developers
- Consultations with project managers will continue to be through email and phone.
- All non-essential office staff will have the option to work from home
- Any team member that is sick must stay home and be completely free of symptoms for 24 hours before they come back to work
We are in communication with our Amicus Solar partners around the country to share best practices with other solar companies as we all react to this situation. Our staff will be briefed via a virtual meeting each week on Monday morning about the state of our operations. They will also be sent guiding information in between meetings. Additionally, I meet with our leadership team daily to monitor the situation of our company in our community.
We appreciate your support for solar energy. Solar energy for your home or business remains a good option for energy security and savings. As we all adjust to our changing reality, we look forward to serving you in sunnier times.
If you have any questions please feel free to reach out to firstname.lastname@example.org.
Dr. Dane Glueck, MD