Solar Service, Maintenance, and Warranties
At StraightUp Solar, we want you to have the best solar experience you can have. That is why we stand by our work with workmanship and production warranties, and we provide solar maintenance and solar repair services for systems that we didn’t install.
When you install a system with StraightUp Solar, you will receive three warranties:
- Equipment warranties from the manufacturer
- StraightUp Solar’s 10 year workmanship warranty
- StraightUp Solar’s Sunrise to Sunset production warranty
These warranties combined give you the piece of mind that your system will perform as expected, and that if anything goes wrong we will be there to fix it.
At StraightUp Solar, we sell Tier 1-rated panels and solar equipment – which means that they have the lowest failure rate among solar panels and equipment. Along with being some of the best technology on the market, these Tier 1 panels and equipment typically come with warranties that guarantee the device will be working properly for 25 or more years, or the device will be repaired or replaced at the manufacturer’s expense. Some of the solar panel brands that we offer include REC, LG, and Mission Solar. A StraightUp Solar Project Developer can walk you through all the details of the different pieces of equipment we offer, and what their warranties are.
StraightUp Solar also provides a 10 year workmanship warranty for our customers. So if anything goes wrong as a result of our workmanship in the first 10 years of the system’s life, we will come repair and find a solution to fix the problem at no cost to the customer. This covers damages such as roof penetration damages, wire damages, or any structural damage caused by the array. However, at StraightUp Solar we are proud that our workmanship is at a high quality to where this warranty rarely has to be exercised.
With StraightUp Solar’s 10-year workmanship warranty, we provide a 25- year Sunrise to Sunset production guarantee. We stand by our calculations of your solar PV system production. iIf your system’s production falls below 85% of our production estimate, we will either repair or upgrade the system, or reimburse you for the retail value of the missing production. While we can’t predict the weather, we guarantee that if your system production falls significantly, we will rectify the situation for you. Click here to learn more about StraightUp Solar’s 10-year workmanship warranty and 25- year Sunrise to Sunset production guarantee.
Are you not a customer of StraightUp Solar, but have a solar system that needs repairs? Not to worry – we will service systems under 30 kW even if we did not install them. Give us a call and we will assess your situation to decide what solar maintenance or repairs are needed. Our highly experienced service crew will then come out to your system and provide the needed solar maintenance or repair, priced on an hourly basis. Are you looking to repair your solar system? Contact us today and we will be happy to work with you.