Solar Service, Maintenance, and Warranties
At StraightUp Solar, we want you to have the best solar experience possible. That is why we stand by our work with Workmanship and Energy Production guarantees, as well as solar maintenance and solar repair services for systems that we didn’t install.
When you install a system with StraightUp Solar, you will receive three commitments:
- Equipment warranties from the manufacturer
- StraightUp Solar’s 10-year Workmanship Guarantee
- StraightUp Solar’s Sunrise to Sunset Energy Production Guarantee
These commitments give you the peace of mind that your system will perform as expected, and that if anything goes wrong, we will be there to fix it.
At StraightUp Solar, we sell Tier 1 solar panels – which mean we’ve done our homework and only install reliable equipment with low failure rates from reliable manufacturers. StraightUp Solar is an REC Premier Solar Professional, and we lead with the REC solar module for a sleek look and more power with their award-winning half-cut cell technology, which allows the panel to generate electricity even if one half is shaded. Our Project Developers can walk you through all the details of the different equipment we offer, and their warranties.
StraightUp Solar also provides a 10-year Workmanship Guarantee for our customers. If anything goes wrong as a result of our workmanship in the first 10 years of the system’s life, we will fix the problem at no cost to the customer. This covers damages such as roof penetration damages, wire damages, or any structural damage caused by the array.
With StraightUp Solar’s 10-year Workmanship Guarantee, we provide a 10-year Sunrise to Sunset Energy Production Guarantee. We stand by our system design calculations. If your system’s energy production falls below 85% of our proposed estimate, we will either repair or upgrade the system, or reimburse you for the retail value of the missing production. While we can’t predict the weather, we guarantee that if your system production falls significantly, we will rectify the situation. Click here to learn more about StraightUp Solar’s 10-year Workmanship Guarantee and 10- year Sunrise to Sunset Energy Production Guarantee.
Are you not a customer of StraightUp Solar, but have a solar system that needs repairs? Not to worry – we will service systems under even if we did not install them. Give us a call and we will assess your situation to decide what solar maintenance or repairs are needed. Our highly experienced service crew will then come out to your system and provide the needed solar maintenance or repair, priced on an hourly basis. Are you looking to repair your solar system? Contact us today and we will be happy to work with you.